Placed an order for a Canon S95 around 300am EST on 1-3-11.
I need this camera for an upcoming trip so I paid the extra amount for two-day shipping. Well I guess I have been spoiled dealing with Amazon and Newegg and expected this would ship out later the same day. Wrong. So early the next day I have sent two emails and as of 830pm this date have not received a response. Around 11am I called their customer service center which is probably in Mumbai and spoke with a female who stated I would receive this item tomorrow. I doubt it. Checking my order status shows no updated information on tracking etc. Order status says
"sent to warehouse".
This is a company selling technology but they seem to be stuck in the stone-age when it comes to customer service.
I should have spent a little more time checking out the reviews for this company and went with a more reliable merchant.
I may receive this item tomorrow but the stress of worrying about it arriving on time is not worth it to me.
If I don't receive it tomorrow I will be going on the trip of a lifetime without a camera and my money is tied up with this transaction and there will not be enough time left to purchase this from another merchant.
Lesson learned....Stay Away!!!!!!!!!!!!!!
Update! as of Thursday and numerous phone calls and emails I still am in limbo with this company.
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